False Securities
June 17th, 2005 Stewart Posted in Uncategorized |
I only just discovered this one, via the “A’s for Everyone” article below. The concept of “customer service” has, I’m sorry to say, completely bumfuzzled admins and professors alike in higher education. The student, or his/her parent, as the case may be, is paying for the opportunity to succeed or fail in learning. Learning nothing at $20K per semester is an expensive lesson, to be sure, but graduating everyone with A’s only gives them a piece of paper, an artificially inflated sense of self-worth, and a ticket to disaster in an unforgiving, demanding, and yes, shrinking workforce.
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